Harel Travel Insurance


Up to $5,000,000 in Medical Cover Abroad

Harel Passport First Class combines broad medical cover with a 24/7 Israeli medical emergency centre, the AirDoctor doctor-finding service, Harel Search and Rescue and fast approved-claim payments through the LAYA digital wallet. Online purchase is available up to age 95, subject to the policy terms and underwriting requirements.

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Travel With the Right Cover and the Right Support

Egert and Cohen arranges travel insurance for Israeli residents and foreign citizens travelling overseas, including travellers who may need additional consideration because of existing medical conditions, pregnancy, age, destination or planned activities.

Policies can be purchased online. The Egert and Cohen team is available to help select the appropriate extensions and to assist personally if a claim is filed.

Why Do I Need Travel Insurance

Summary of Harel Passport First Class Policy

  • Medical cover: Up to $5,000,000 per insured person, as one cumulative limit covering the eligible medical items listed below.
  • Age and duration: Online purchase is available up to age 95. Maximum policy duration varies by age, from 365 days through age 50 to 30 days from age 81.
  • Core deductibles: No deductible applies to the core medical expenses, hospitalisation or evacuation items shown below. Specific benefits have their own deductibles.
  • Included benefits: Search, location and rescue up to $250,000 and third-party liability up to $150,000 are included in the premium, but may be removed at the insured’s request.
  • Pre-existing conditions: Cover is available only through a paid extension, subject to underwriting, a shorter maximum period and the terms of the extension. Organ transplants are not covered.
  • Cancellation and curtailment: Basic and extended tiers are available.
  • In an emergency: Harel’s medical centre operates 24/7. Air or sea evacuation requires the insurer’s prior approval.

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Schedule of Benefits

Medical Expenses Coverage

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Medical Expenses Coverage

Limit of liability

Deductible

Overall medical expenses limit per insured person

One cumulative limit for all eligible medical items below

$5,000,000

None

Hospitalisation abroad

Semi-private room, tests, medication, surgery and intensive care

Within the medical limit

None

Ground evacuation from the scene to a nearby hospital

Within the medical limit

None

Air or sea evacuation to a nearby hospital

Prior approval is required

Within the medical limit

None

Medical air repatriation to Israel

Carried out exclusively by Harel or on its behalf

Within the medical limit

None

Medical expenses outside hospital

Doctor, diagnostic tests, imaging and a medical device fitted following an accident

Within the medical limit

None

Prescription medication

Does not cover medication taken on a permanent, ongoing basis

Up to $1,500

None

Emergency dental treatment

Pain relief only; routine or postponable treatment is not covered

Up to $400

None

Physiotherapy abroad following an accident

$500 per session
Up to 6 sessions

$50 per session

Follow-up treatment in Israel after an accident abroad

Up to 120 days after arrival in Israel or the end of the insurance period, whichever is earlier

Up to $10,000

None

Within the follow-up benefit: cast removal, pin removal and physiotherapy in Israel

Not additional to the $10,000 limit

Up to $6,000

20%

Search, location and rescue

Up to $250,000

None

Third-party liability

Up to $150,000

None

Optional Extensions

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Optional Extensions

Available for additional premium

Limit of liability

Key conditions and deductible

Deterioration of a pre-existing medical condition

Up to $350,000

Within the medical limit, not additional to it. Subject to digital underwriting and a shorter maximum insurance period. Organ transplants are excluded.

Baggage loss, theft or delay

Loss or theft: up to $2,250 total
Delay over 24 hours: up to $150

Loss/theft deductible $50. Single item $300; all valuables $500; camera/equipment $350 with $50 deductible; suitcase or wallet $75; document replacement $250. Delay: receipts required, less airline compensation; no deductible.

Laptop or tablet

Up to $2,000

Loss or theft only, not damage. Device must have been purchased before the insurance period. Deductible $100.

Trip cancellation or curtailment

Basic: cancellation $5,000; curtailment $7,000
Extended: cancellation $10,000; curtailment $12,000

Medical reasons and events defined in the policy. Extended cover has higher limits and includes epidemic cover. Flight-ticket sub-limit: $2,000 basic or $3,000 extended. Deductible $50.

Winter sports and skiing

Within the medical limit plus the extension’s specific benefits

Skiing, snowboarding, sledges and snowmobiles only at a designated site, during published opening hours and on marked runs. Available up to age 80 and may be purchased for part of the trip. $50 deductible on out-of-hospital expenses.

Mobile phone

Up to $750

Loss or theft only, not damage, for a phone taken from Israel. Deductible $200.

Pregnancy up to week 32

Up to $350,000

Within the medical limit, not additional to it. For an insured woman under age 42 on the date of the event, through week 32, including premature birth, newborn expenses and the newborn’s medical air transport.

Maximum Policy Period

Age of insured person

Maximum period of the basic policy

0-50 inclusive

365 days

51-60 inclusive

180 days

61-75 inclusive

120 days

76-80 inclusive

60 days

81-85 inclusive

30 days

86-95 inclusive

30 days

Basic Daily Premiums

The amounts below are basic daily premiums. Optional extensions cost extra.

Age

USA

Rest of world

Maximum days

0-50

$3.50

$2.50

365

51-60

$3.50

$2.50

180

61-65

$6.80

$3.80

120

66-70

$9.70

$4.80

120

71-75

$11.60

$6.55

120

76-80

$21.20

$11.60

60

81-85

$21.20

$11.60

30

86-95

$32.50

$17.50

30

AirDoctor Medical Service

AirDoctor helps eligible travellers find a nearby private doctor and book an appointment through the app. In many cases, payment is arranged directly so the traveller does not need to pay the doctor and request reimbursement afterward. Service availability, eligibility and payment arrangements are subject to Harel’s terms and the circumstances of the consultation.

Further information about the AirDoctor benefit will be emailed to the policyholder.

Medical Reimbursement Straight to Your LAYA Wallet

LAYA is a digital payments wallet offered in partnership with Harel. Approved medical expenses can be reimbursed to the wallet on a fast track, and the wallet can be used to pay at participating businesses worldwide, subject to the app’s terms.

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The Numbers to Save Before Take-Off

Save these Harel contact details before travelling. Contacting the insurer before hospitalisation or evacuation can help Harel coordinate the care and, where permitted, arrange payment directly.

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Service

Contact details

When to use it

Medical Emergency Centre 24/7

+972-3-754-7030
WhatsApp: 052-754-4589

Hospitalisation abroad and medical emergencies.

Harel Search and Rescue

Search, location and rescue assistance.

Overseas Claims Department

03-754-7080
tvioth@harel-ins.co.il
Fax: +972-3-734-8168

Claims in Israel. Sunday-Thursday, 08:00-16:00.

Notify Harel as soon as an insured event occurs and submit the required documents promptly. Delay or failure to cooperate may reduce the payment. Claims generally become time-barred five years after the insured event, except for third-party claims. The policy wording and applicable law control.

Important Policy Notice

This page is a general, non-binding summary and does not replace the full policy, extensions, proposal, medical underwriting, insurance details page or Harel’s current rate sheet.

Have Questions?

Contact Egert and Cohen

Pre-existing conditions (not included in the basic policy) Details of Coverage.

Sudden Deterioration of pre-existing illnesses/medical conditions where:
In the 6 months preceding the arrival to Israel:

  1. The medical condition has been stable.
  2. No hospitalization.
  3. No change in the dosage of medication being taken.


Coverage: Up to $10,000
Psychiatric emergency: up to $3,000

Exclusions:

  1. Any condition for which the treatment was expected / for which a doctor in the applicant’s home country recommended the applicant not travel to Israel / for which the applicant was on a waiting list for an operation or treatment.
  2. AIDS, transplants, M.S., dialysis, C.F., sexual diseases, heart disease, malignant diseases (such as cancer).
  3. No cover for refills of medications related to the pre-existing condition.
  4. Applicants over 49 years of age.

Pre-existing conditions (not included in the basic policy) Details of Coverage.

Sudden Deterioration of pre-existing illnesses/medical conditions where:
In the 6 months preceding the arrival to Israel:

  1. The medical condition has been stable.
  2. No hospitalization.
  3. No change in the dosage of medication being taken.

Coverage: Up to 35,000 nis
Psychiatric emergency: up to 10,500 nis

Exclusions:

  1. Any condition for which the treatment was expected / for which a doctor in the applicant’s home country recommended the applicant not travel to Israel / for which the applicant was on a waiting list for an operation or treatment.
  2. AIDS, transplants, M.S., dialysis, C.F., sexual diseases, heart disease, malignant diseases (such as cancer).
  3. No cover for refills of medications related to the pre-existing condition.
  4. Applicants over 49 years of age.